Return Policy

How to Return a product

  • • Call 0321-4381663 or email at to create your return request
  • • Repack your goods securely with the product in the complete, original & undamaged manufacturer's packaging you received at the time of delivery.
  • • Send to Factory Shopping Showroom Address:33/S, Quaid e Azam Industrial Estate, Kot Lakhpat, Lahore, Pakistan
  • Returns Policy

    You can return products received from within 3 days of receiving the product. If a product is returned to Factoryshopping in a one of the following condition, we reserve the right not to accept return and send it back to you.

    • • If the products are used or damaged.
    • • Original tags, User manual, Warranty cards, and Accessories are missing.
    • • Damaged manufacturer packaging/box. Do not put tape or stickers on the manufacturer’s Packing/Box.
    • • If the product was delivered in a second layer of packing by factory shopping, it must be returned in the same condition.

    If your product is defective/damaged or the order is Incorrect/Incomplete at the time of delivery, please contact us within 24 hours of receiving the product. No claims will be entertained after 24 Hours.

    Refund Policy

    If your product is eligible for a refund, you can get a refund within 10 working days after we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days). The courier charges/handling charges will not be refunded along with the amount paid for your returned product.

    Modes of Refund

    Bank Deposit

    The bank account details provided must be correct and the account must be active and should hold some balance. Do not provide account details of Basic Bank Account (BBA), National Bank, and Khyber bank as refunds for these modes cannot be processed.

    Returns & Refunds

    You are to accept the terms of Return Policy and Refund Policy provided by this Site, kindly review them and then proceed further. If you use our Site and buy our products then you are legally bounded to the rules defined in Return Policy and Refunds Policy. We are not responsible to bear, indemnify or reimburse any losses caused by, incurred by, suffered by our bought products which do not comply with our Return and Refund Policies. You hereby agree to all these policies mentioned if you buy from our Site.